The Contact Centre Magazine has finally launched with thousands of people tuning in on day-one. It’s evident that the contact centre and CX industry are as interested in the latest news and events as the team at Auscontact are.

Many companies have asked about advertising in the Contact Centre Magazine. The good news is that you can advertise:

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Online:  Home page advertisement from $450 per month / Inside page advertisement from $250 per month.

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Hard copy Magazine: See below.

We are thrilled to give insights into our second edition of Contact Centre Magazine featuring interesting articles and resources designed to help you stay up-to-date with the latest trends and best practices in the contact centre industry.

Feature Sections:

Attracting Talent in Contact Centres: In this section, we explore the challenges and opportunities of attracting top talent to the contact centre industry, including strategies for recruitment, retention, and engagement.

Training and Development: In this section, we focus on the importance of ongoing training and development in the contact centre industry, including tips and best practices for building a culture of learning and growth.

Top 20 Contact Centre Operations: In this section, we showcase the top 20 contact centre operations across Australia and New Zealand, highlighting their unique approaches and best practices for delivering exceptional customer experiences.

Automation of the Contact Centre: In this section, we delve into the world of automation in the contact centre industry, exploring the latest technologies and strategies for improving efficiency, productivity, and customer satisfaction.

Workforce Management: In this section, we explore the critical role of workforce management in the contact centre industry, including tips and best practices for optimizing scheduling, forecasting, and performance management.

Advertisers:

We are pleased to announce that we are accepting advertising for our upcoming edition, with only 20 advertising spots available. As an advertiser, you will have the opportunity to showcase your products and services to a highly targeted audience of contact centre professionals across Australia and New Zealand

Pricing:

Full Page (run of magazine): $3,500 / special book /$2,900
Back Cover: $8,000
Inside Front Cover: $7,000 
Inside Back Cover: $3,990

Special Offer:

Sign up prior to 28 February and receive a 15% discount on your advertisement.