Auscontact, the contact centre’s peak industry body in Australia and New Zealand has today launched Contact Centre Jobs. With the growth in the contact centre industry and on-shoring trend, there is a growing demand for skilled professionals who can support and enhance contact centre operations. In fact, this demand is projected to increase from 10.8% between 2022 and 2029. With this in mind, the launch of the new contact centre job board, www.contactcentrejobs.com.au, is a much-needed development for the contact centre industry in Australia.
www.contactcentrejobs.com.au is a job board that is designed to cater to the needs of contact centres in all areas of Australia. The job board will be rolled out into New Zealand and South East Asia over the next six months, making it a valuable resource for job seekers and employers alike. The job board is an Auscontact job board and will feature all jobs in contact centres, including entry-level and senior roles.
The types of jobs that will be featured on the job board include:
- Customer service representative
- Contact centre manager
- Team leader
- Technical support specialist
- Quality analyst
- Training and development specialist
- Operations manager
- Workforce analyst
- Project manager
- IT and technology specialist
The launch of this new job board is timely, given the recent statistics around recruitment in the contact centre industry. In Australia, the contact centre industry is projected to grow by 7.6% in the next four years, and it’s estimated that there will be an additional 27,000 new jobs created in the sector. This growth will create new opportunities for job seekers and will help to support the development of the industry as a whole.
The job board will be a valuable resource for employers looking to fill roles in their contact centres. Employers will have the ability to post job listings, view candidate profiles, and receive applications directly through the job board. The job board will also provide employers with the opportunity to showcase their company culture, values, and employment benefits to potential employees.
Contact Centre Jobs has attracted big name contact centres and recruiters including Australian Taxation Office (ATO), Bank of Queensland, Probe CX, TactiCall Recruitment Services, Circo and Concentrix.
For job seekers, the job board will provide access to a wide range of job opportunities in the contact centre industry. Job seekers will be able to search for job listings, view company profiles, and apply for roles directly through the job board. This will make it easier for job seekers to find their dream job and take the next step in their career.
What sets the contact centre job board apart from other job boards is that it is completely free for employers to post jobs until 15 March 2023. This will allow employers to test the platform and evaluate its effectiveness in helping them to find the right talent for their contact centres. The job board will also provide valuable insights and analytics to help employers make informed decisions about their recruitment strategies.
For more information: www.contactcentrejobs.com.au