We are pleased to offer a platform for companies to share their latest news and updates with our audience of contact centre professionals. If you would like to submit a press release for publishing on our website, we invite you to do so by sending an email to our team at editorial@insomnia.net.au.

Please note that as our website is hosted by industry association Auscontact, there is a small fee for administration involved in publishing your press release. The fee is $89 per press release, and it covers the cost of reviewing, formatting, and publishing your content on our website.

Once your press release is submitted, our team will review it for compliance with our editorial guidelines and ensure that it is suitable for publication on our website. We will then publish it on our website within two business days, and you will receive an email notification once it is live.

We look forward to hearing from you and sharing your news with our audience of contact centre professionals. If you have any questions about our press release submission process, please don’t hesitate to contact us at editorial@insomnia.net.au.

Best regards,

The Contact Centre Magazine team.