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Contact Centre Magazine (HARD COPY)

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Contact Center Magazine

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    A complete guide to contact centre success, with valuable insights and information to stay ahead in the ever-changing world of customer service. With a comprehensive range of industry trends, practical tips and tricks, we have everything you need to succeed.

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    • The Rise of Outsourced Contact Centres: Why Onshore Support Is Gaining Momentum

      12 March 2025
    • AI and Cloud Solutions

      HCLTech and Microsoft Enhance Contact Centers with AI and Cloud Solutions

      23 January 2025
    • Contact centre industry

      Is 2025 the Year Google Makes its Big Move in the Contact Center Industry?

      20 January 2025

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