Contact Centre

Must-Attend Event of the Year for Contact Centre Leaders in Australia and New Zealand

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Are you a contact centre leader in Australia or New Zealand? Do you want to stay ahead of the competition and learn about the latest trends, insights and strategies to keep your operations thriving? If customer experience and operational excellence is important to your organisation, mark your calendars for May 8th and 9th, 2023 because the Auscontact Practitioners Symposium in Brisbane is the must-attend event of the year.

With an impressive lineup of speakers and exclusive insights into best practices, this event will provide you with everything you need to take your operations to the next level. Let’s take a closer look at what you can expect.

First, the speakers. The event boasts a star-studded lineup of industry-leading speakers, including Toby Ellis from AMP, Alex Boland of COPC, Jaye Taubman of KPMG, Anthony Brown of NICE, Nisha Varma from Brighter Super, Melina Musumeci from Ring Central, David Piggot from Jabra, Julie-Anne Hazlett from Call Design, Rachel Aziz from recoveriescorp, Fran Southward from Auscontact, Hana Jebeile from Academy Link, Grant Brodie from ATO, Mellissah Smith from Marketing Eye, Julie Brodie from Australian Retirement Trust, Matthew Penman from Auto & General Holdings, Adrian King from Kleu, Simon Kriss from CX Innovation Institute, Daniele Iezzi from Country Road, Gerard Smith from GCMU and more. These speakers are experts in their respective fields and will provide you with valuable insights that you won’t find anywhere else.

But it’s not just about the speakers. The Symposium also offers exclusive insights into industry best practices. You’ll learn about the latest technology trends, explore new strategies for improving customer satisfaction and loyalty, and gain a deeper understanding of the changing expectations of your customers. You’ll leave with actionable insights and inspiration that you can apply to your own operations to achieve success.

And let’s not forget the real-life case studies of successful contact centre operations that will be showcased at the event. These case studies will provide you with practical examples of the challenges faced by industry leaders and how they overcame them. You’ll learn from their experiences and be able to apply those lessons to your own operations.

But the benefits of attending Auscontact’s Practitioners Symposium don’t stop there. The Symposium also provides ample networking opportunities, allowing you to connect with peers and industry leaders who are at the forefront of the industry. You’ll be able to exchange ideas, discuss best practices, and build relationships that will be valuable to you and your company for years to come.

The Auscontact Practitioners Symposium is the must-attend event of the year for contact centre leaders in Australia and New Zealand. The lineup of speakers is unparalleled, the insights are exclusive, and the networking opportunities are invaluable. Register now and secure your spot at the event that will take your operations to the next level.

Don’t miss out on this opportunity to gain exclusive insights and network with industry leaders. Register for the Symposium now and ensure that your operations stay at peak performance with a firm focus on customer experience.

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