Imagine you’re driving down the highway and suddenly your car engine starts making a strange noise. You pull over, pop…
Are you looking for a job in the contact centre industry? Look no further than Auscontact’s job board, the first…
Artificial Intelligence revolutionising Customer Experience in Contact Centres through Automation and Personalisation Emma Sudano In the current epoch of artificial…
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COPC Inc., together with Citrus Recruitment and Auscontact, recently released the 2024 Australia Contact Centre Salary Workplace Insights Report. This…
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